Processing Your Order
Shipping Methods & Charges
U.S.P.S. – Classes
This is our preferred method of shipping
Standard 2-5 Business Days, First Class or Priority Mail; depending on your zone
All shipments are assigned tracking info, insurance, and estimated delivery
Each order under $50.00 is assessed a shipping fee determined by the U.S.P.S.
Free shipping on order of $50+ within USA, Puerto Rico, & Canada
Shipping is included in all Rainbow Coffee Club?☕ Subscriptions
If we have an issue shipping your order, we will message you with the e-mail address you provided at checkout
Depending on the weight, dimensions, and delivery location of your order, it may require to be shipped UPS
We recommend using a deliverable street address for your order, just in case. UPS does not deliver to P.O. Boxes
All shipments are assigned tracking info and estimated delivery
All of our coffee is shipped in the form of whole beans, unless you selected for us to grind it for you. If you selected to have it ground and we shipped it whole beans anyways, here are some helpful tips
- Simply take it to your local grocery store and grind it. They don’t mind. Be sure to let us know so that we can credit your account the .50 cents upcharge for grinding.
- If you still would like to return and let us exchange it for you, please let us know. We will be more than happy to exchange your order for you. (shipping not included)
- Please accept our apology! Offering great customer service is at the top of our prorities. If we messed up, we sincerely apologize!
If we sent you something other than what you ordered, please contact us immediately so we can fix it.
Offering great customer service is at the top of our priorities so we sincerely apologize if we got your order wrong!
We want you to be happy!!!
Please be sure to reach out to our team to discuss how we can be sure to help make your experience with us a great one.
Your happiness is our success and offering great customer service is our top priority. We apologize if you are not satisfied, but please allow us to correct it.
Your Satisfaction Is Our Success!!!
If you need help with your order or anything else, be sure to reach out to our team. We will be more than happy to help!
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We want to hear you say,
"This is the best cup of coffee I've ever had!"